Policies

Cancellation & Late Policy

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Please give us 48-hour notice if you must cancel or reschedule an appointment to avoid 50% of the rate being billed to the reserving credit card. With less than 4 hours notice you will be charged 100% of the treatment cost. Spa packages require a 48-hour cancellation notice.

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If you are late, every effort will be made to accommodate your scheduled service. Your treatment may be modified as a courtesy to not compromise the next guest. The full fee of the service will be charged.

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Service Guarantee

We offer a 100% guarantee on all services within the two weeks after they were performed. You may reschedule a redo appointment anytime within the two weeks at our expense.

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Refunds

No cash refunds are given, in-salon credit only. No returns, refunds or discounts on any Epicuren products. No refunds or returns on makeup or other skin care products.

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Prices

Prices are subject to change without notice.

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Products Home Care

Continued results are achieved through daily use of professional products at home. Your service provider will recommend a home care regime to maintain your results between visits

Gift Cards

Gift cards are available for all of our services, including packages. Gift Cards are non-refundable for cash or credit and must be presented at time of service.

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Group Events

It would be our pleasure to host your private event or special occasion.

Please call (616) 957-4247 to start planning your next event.

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Salon & Spa Etiquette

Please silence or turn off all cell phones and pagers to preserve the tranquility of your experience.

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Children

Because we strive for a soothing and relaxing environment for all of our guests, children may not be left unattended without an adult unless they are receiving a service.

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Reservations

Every effort will be made to accommodate your requested scheduling time. All spa services and salon services must be reserved with a credit card.

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